We would like to thank everyone who completed our customer relationship and transaction surveys for their time and candor. Having reviewed all of the comments, we now know where to focus in terms of quality, delivery, support and communication as we complete our customer-centric 2022 strategy. 

Thank you for the valuable tips on how we can improve our support in the future. And while we've also had positive feedback on the quality of our products, we heard you loud and clear... our product lead times need improvement.

Thanks to you, we can focus on:

• Improve product navigation and search results on the MSA website
• Focusing on product quality feedback, analysis, continuous improvement and improvement of the overall product experience
• Focus on delivery times to meet your expectations
• Consistent and accurate communication about your order, delivery timeline and status

Our top priority is to provide you with an experience that is consistent, reliable and exceeds your expectations. If you have any ideas, comments, or additional feedback, just click this link to share your thoughts with us. Or visit msasafety.com and click on the "Feedback" button in the lower left corner of your screen.

We appreciate your continued support and trust in MSA.