Please be advised that beginning September 1, 2022, repair and service of SMC fixed gas and flame detection (FGFD) products will be transitioned to our MSA Irvine, CA location. The address for this location is:

MSA Irvine

16782 Von Karman Ave Unit 14

Irvine, CA  92606.

The phone number to call to obtain a service notification (RMA) to return your instrument for services is 949-581-4464 (option 3) and the service email is service.GM@MSASafety.com. 

The following SMC products will be serviced at this location:

• Sentry IT Controllers, 4001/2450 Controllers
• 2400/2350/2360 Telecom Monitors
• 4100/4501/5100 Gas Detectors
• 20X/200X Solid State Gas Detectors
• 3100/3200/3300 Flame Detectors
• NAVSEA Systems

Other important contact information:

SMC Customer Service: 800-727-4377 SMC-InsideSales@MSASafety.com

Corporate Customer Service/Tech Support: 1-800-672-4678 Option 1

customer.service@MSASafety.com

FieldServer Support: 408-964-4443 / smc-support@MSASafety.com

Field Service: 1-800-672-4678, Option 3 / field.service@MSASafety.com

We are prepared to ensure a seamless transition for your service needs. Thank you for your business.